Question 1

What sets Itrana jewellery apart from other brands?

Accepted Answer

Itrana jewellery stands out due to our unique chain knotting technique, handcrafted by skilled artisans. This blend of manual artistry and precision machinery creates distinctive, sculptural pieces that transcend trends and become timeless wearable art.

Question 2

Is Itrana jewellery handmade or machine-made?

Accepted Answer

Itrana jewellery is a perfect blend of handcrafted artistry and machine precision. Our skilled artisans create each piece with care, and we use machinery to ensure a flawless finish and lasting durability.

Question 3

Can I request custom-made jewellery designs?

Accepted Answer

The website doesn’t mention a formal custom-design service. However, they do offer customization with additional time required for manufacturing which is different for every design. For clarity on custom inquiries, it's best to reach out directly via their email: contactitrana@gmail.com.

Question 4

How do I know which jewellery suits my face shape or outfit?

Accepted Answer

Itrana offers styling resources in their blog. For example, their guide on styling earrings with Indian ethnic wear gives tips like pairing bold jhumkas or chandbalis with sarees and choosing studs or delicate drops for formal sarees or office wear ITRANA.

Question 5

Is Itrana jewellery safe for sensitive skin?

Accepted Answer

Yes, Itrana jewellery is safe for sensitive skin. Each piece is lacquer-coated to ensure it is hypoallergenic and comfortable to wear.

Question 6

What materials are used in Itrana jewellery?

Accepted Answer

Itrana jewellery is crafted from high-quality brass mixed alloys, designed to be durable and stylish. Each piece is made to last, combining strength with elegant design.

Question 7

How do I place an order for jewellery online at The Itrana?

Accepted Answer

Browse their collections or filter by categories or price on the website.

Select your products and add them to your cart.

Checkout by providing your shipping details and completing payment.

We deliver within 7–10 business days in India—custom orders may take longer

Question 8

. Do you offer jewellery under ₹999 price range?

Accepted Answer

Yes! Explore the "Jewellery Under ₹999" section where you’ll find minimalist pieces like studs, hoops, and simple rings—without compromising on handcrafted quality

Question 9

What is your return or exchange policy for online jewellery orders?

Accepted Answer

Returns or exchanges are accepted only if the product is damaged in transit or you received the wrong product. You must contact them (via contactitrana@gmail.com) within 24 hours of delivery, return it unworn and in original packaging, and they’ll issue a full refund within 7 working days. For cancellations, contact them within 24 hours of placing your order. Orders outside their official website are not eligible

Question 10

How should I care for and store my Itrana jewellery?

Accepted Answer

To keep your Itrana jewellery looking its best, follow our care tips: clean gently with a soft cloth, store in a dry place, and avoid contact with water and chemicals. For detailed guides, check our blog posts like “How to Keep Your Jewelry Looking Like New.”

ITRANA

FAQ

Frequently asked questions